Support

Contact

Email: support@archivist.tools

Typical response time: within 24 business hours.

Common Issues

• Ollama setup and model readiness for semantic search
• Import format detection (Claude, ChatGPT, WARC, MHTML, PDF, Markdown)
• Empty or stale search index symptoms
• macOS Gatekeeper first-launch prompts
• License activation and status
• Evidence package export and verification

System Requirements

• macOS 12 Monterey or later (Apple Silicon or Intel)
• 2 GB free disk space (more for large archives)
• Optional: Ollama for local semantic search

Getting Started

After downloading, open Archivist and activate with your license key. Import evidence via the CLI, browser extension, or watch folders. See the download page for details.