Support

Business-day support for beta access, setup, import, search, and verification.

Private Beta Access

Archivist is currently onboarding through a private beta flow while the public checkout path remains disabled.

Open Early Access Form

Contact

Email: support@archivist.tools

Typical response time: within 24 business hours.

Common Issues

  • Ollama setup and model readiness
  • Import format detection (Claude, ChatGPT, Obsidian, Markdown)
  • Empty or stale search index symptoms
  • macOS Gatekeeper first-launch prompts

System Requirements

  • Current onboarding is macOS-first
  • Local archive sources such as AI exports, notes, or documents
  • Ollama for guided local semantic search and chat workflows when requested
  • Enough disk space to ingest and index your archive locally